Let me tell you a story about some of the biggest names in business—IBM, AT&T and Microsoft. These companies spent enormous resources fighting efforts to break them up. They wanted to stay big, to maintain their dominance. But looking back, it’s clear that their obsession with size did more harm than good. Microsoft is still recovering, and IBM may never fully bounce back.
Bigness Doesn’t Always Mean Success
Here’s the lesson: Being the biggest doesn’t always mean being the best. You see it repeatedly—companies that cling to the idea of “one big company” in a particular sector end up losing their edge. The story is the same whether it’s computers, phones, software or even search engines. Trying to hold onto size at any cost leads to missed opportunities, inefficiency and ultimately, a loss of what made those companies successful in the first place.
What If They Chose Agility Over Scale?
If these companies had chosen to break themselves up, intentionally creating smaller, more agile units, they’d likely be in a better position today. Customers would benefit from more focused service, shareholders would see better returns and even the leadership teams would thrive in a more dynamic environment. But instead, a handful of executives decided to double down on maintaining scale, wasting time and money in the process.
A Lesson for Community Bank CEOs
As a community bank CEO, you’re not running a tech giant, but the lesson also applies to you. Your bank is more than just the people in the C-suite. Your organization’s value extends to your customers, employees, and community. And while there may be short-term gains in trying to dominate your market, real, sustainable success comes from being agile, responsive, and focused on serving others effectively.
The Risk of Chasing Scale
When you chase bigness, you risk losing the very qualities that made your bank successful—your ability to adapt, innovate, and truly understand your customers’ needs. We’ve seen it before: MBAs come in, focus on scale over substance, and the magic disappears. The same logic applies whether you’re buying up competitors or trying to corner your local market.
Focus on Agility and Connection
Take a step back and think about what matters. A smaller, more agile bank deeply connected to its customers and community will always outperform a large, unwieldy institution more concerned with dominance than service.
It’s About Quality
Ultimately, having a smaller part of a vibrant, competitive market is far better than owning a large piece of a stagnant one. Focus on what you do best, stay nimble, and remember: It’s not about being the biggest—it’s about being the best.