Business

Most of my banking clients consider predicting human behavior to be crucial to their success. It’s an essential part of our risk management and strategic planning. Historically, understanding what your competitors, clients, and even regulators might do has helped us navigate the complex financial landscape. This concept, which some philosophers like

I want to write about something becoming increasingly relevant in community banking: The rise of Artificial Intelligence (AI) in creative and professional/banking work. Embracing AI can give you a significant advantage over your larger, slower-moving competitors. Many pundits are voicing concerns about the speed and cost-effectiveness of AI-generated content. They argue

In the realm of leadership development, we are on the cusp of recognizing two pivotal trends that we’ve overlooked in our advisory roles with community bankers. Unlearning Old Habits Firstly, there’s a pressing question that looms large: What must community bank leaders and their executive teams shed from their current repertoire to

Breaking Barriers. Building Success. In our journey toward excellence in community banking, leadership transcends the mere management of operations; it embodies the essence of fostering an inclusive environment where every individual is empowered to shine.  Despite significant progress towards gender equality, the stark reality is that women in the banking sector continue

As we enter this Christmas season, it's important to embrace the values that have stood the test of time. First and foremost, let's remember the importance of coming together as a community. Just like how our neighborhoods used to rally around each other, we should provide support and assistance to our

Here are four examples of fundamental beliefs about work and people. In my work with clients, I treat them as axioms. Work is meaningful. It gives meaning to people's lives. For many of my clients, meaning comes from three things. Developing oneself. Creating something excellent. Contributing to other people. People are not

Many people have expectations that their employer is going to offer them flexibility in how, where and when they work. And in many businesses, why wouldn't they? Employees' expectations aren't far-fetched when they've worked nearly a year out of the office. With the technological advances of the 21st century, there's really no